Lesson 1 - Introduction to Compliance
- Define Terms Dealing with IT Compliance
- Why businesses are concerned about compliance
- Challenges to corporate compliance
- Components of IT Compliance
- Symantec’s role in IT Compliance
- How Control Compliance Suite fits into the Compliance picture
| Lesson 2 - Product overview - Product overview
- About the product
- Migration and Upgrading Overview
- Requirements and Licensing
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| Lesson 3 - Control Compliance Suite Features and Functionality Overview - Functional Overview
- Navigating the Control Compliance Suite User Interface
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| Lesson 4 - Architecture Overview - System Level Architecture System Level Component Interconnection Deployment requirements and recommendations Interfacing with other Symantec Products (ESM, RMS)
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| Lesson 5 - Deployment Overview - Optimizing deployment Client console deployment Infrastructure deployment Data processing services deployment Data provider deployment Networking considerations
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| Lesson 6 - Key Configuration Tasks - Configuration overview Getting the product running Configure the components Console/client System Management Module Data Processing Services Reporting Service
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| Lesson 7 - Introduction to Troubleshooting - System overview Classify the types of basic problems Discuss steps for troubleshooting basic installation problems
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| Lesson 8 - Troubleshooting the CCS 9.0 Infrastructure |
| Lesson 9 - Troubleshooting the Data Processing System - Architecture
- Roles, operations and workflow
- Configuration
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| Lesson 10 - Troubleshooting Reporting - Architecture
- Workflow
- Configuration
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| Lesson 11 - Troubleshooting the Standard Module |